Terms and Conditions

Deposit Policy:
A $200 deposit per room must be received immediately by credit card to confirm the booking in Low & Mid Season. A $500 deposit is required during high season. The balance of payment is required upon the day of arrival at Southern Cross Apartments.
Full amount must be paid for 1 night stay.
A booking that has not been confirmed by a deposit being paid is not guaranteed.

Southern Cross Beachfront Holiday Apartments bears no responsibility for monies paid via a travel agency until cleared funds are received in the trust account of Southern Cross Beachfront Holiday Apartments.

Cancellation Policy:
Low and Mid seasons: FREE CANCELLATION with more than 2 weeks' notice before your check in date. If the booking is cancelled less than 14 days prior to arrival date, you will forfeit your deposit.
High Season: FREE CANCELLATION with more than 4 weeks' notice before your check in date. If the booking is cancelled less than 28 days prior to arrival date, you will forfeit your deposit.
Specials: as specified in promotions.

Any modifications are subject to availability.
All modifications/cancellations must be provided by written notice or by e-mail: [email protected]
If you cancel your booking without the correct notice there is NO REFUND on your deposit.
NO REFUND will be given for no show or early departure. No show and cancellation after check in will be subject to a 100% cancellation fee.
Refunds cannot be made for bookings cancelled due to inclement weather or illness.