Terms and Conditions

Deposit Policy:
Low and Mid Season: a $200 deposit per room must be received immediately by credit card to confirm the booking.

High Season: a $500 deposit is required. The balance of payment is required upon the day of arrival at Southern Cross Apartments.

High season dates:

17/12/2021 - 16/01/2022

16/12/2022 - 15/01/2023

Please not that there is a 1.54% surcharge when you pay with a Visa or MasterCard.

Full amount must be paid for 1 night stay.
A booking that has not been confirmed by a deposit being paid is not guaranteed.

Southern Cross Beachfront Holiday Apartments bears no responsibility for monies paid via a travel agency until cleared funds are received in the trust account of Southern Cross Beachfront Holiday Apartments.

Cancellation Policy:
Low and Mid seasons: FREE CANCELLATION with more than 2 weeks' notice before your check in date. If the booking is cancelled less than 14 days prior to arrival date, you will forfeit your deposit.
High Season: FREE CANCELLATION with more than 4 weeks' notice before your check in date. If the booking is cancelled less than 28 days prior to arrival date, you will forfeit your deposit.
Specials: as specified in promotions.

Any modifications are subject to availability.
All modifications/cancellations must be provided by written notice or by e-mail: [email protected]
If you cancel your booking without the correct notice there is NO REFUND on your deposit.
NO REFUND will be given for no show or early departure. No show and cancellation after check in will be subject to a 100% cancellation fee.
Refunds cannot be made for bookings cancelled due to inclement weather or illness.